Easy-to-understand Reports

Our Tenant screening has moved to a new level powered by Naborly reports, we use an AI approach to help our landlords automatically and securely verify their tenant's identity, income, and employment, while also providing a complete credit report and criminal background check. 


So combing our years of Tenant screening and the use of technology is complex but the goal is to help real people make better decisions. In that spirit the Reports are designed to be an easy read regardless of the readers level of expertise.


The Naborly Report is the result of a comprehensive background check based on the data provided by the prospective tenant, your rental property, and the rental market. It is an analysis of up to 500 data points and uses the most accurate tenant screening algorithm to date.


Naborly Reports include:

  • Equifax Report & Score
  • Identity Verification
  • Employment & Income Verification
  • Bankruptcy & Lien Search
  • Previous Address Verification
  • Legal and Court Record Search (optional)
  • Employment Stability Analysis
  • Pet Liability Analysis
  • Property Suitability Analysis 

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Click here to see a sample report.


The Report is a tool designed to help landlords better understand if a tenant will be a good fit for their property. The Report is the result of a comprehensive background check based on the rental property, the rental market, and data provided by the prospective tenant. The score is from 400-900 and analyzes hundreds of variables using a tenant screening AI. The Report also includes the tenant’s credit information provided directly from Equifax. Let's have a closer look at each section of the Report:


  1. The Report
  2. Rental History Search
  3. Criminal Background Check
  4. Equifax Credit Summary 
  5. Rental Application
  6. ID & Income Document(s)

I. The Report

The Report page is broken down into 4 key sections:

  1. Primary Analysis
  2. Secondary Analysis
  3. Financial Analysis
  4. Key Risks

The Naborly Intelligent System provides analysis of several factors, including identity, employment, income, credit, and criminal records. In general, items highlighted in red indicate potential high risk, yellow indicate above average potential risk, and green indicate potential low risk.


1. Primary Analysis

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The Primary Analysis is comprised of 2 sections: Verification and Tenancy Outcomes. 

Verification: We verify identity, employment, and income based on the documents provided by the Applicant.  


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Important: Unverified Documents will have a negative impact on the Applicant's Naborly score and tenancy outcomes.

Identity

ID Documents can be verified in three ways:

  1. Verified: Naborly was able to confirm the Applicant's identity with the ID they provided
  2. Unverified: Naborly was not able to confirm the Applicant's identity with the ID they provided, or the document was not an acceptable government-issued photo ID
  3. Partially Verified: Naborly was not able to confirm one of the two unique IDs required for a Pro+ screening, or the Applicant uploaded the same ID twice
Note: ID Documents must be verified to access an applicant's Equifax credit information.

Employment

Employment Documents can be verified in three ways:

  1. Verified: Naborly was able to confirm that the applicant is currently employed by the employer stated in the Application
  2. Unverified: Naborly was not able to confirm that the applicant is currently employed by the employer stated in the Application
  3. Partially verified: Naborly was not able to fully confirm that the applicant is currently employed because some of their documents did not show their income source information

Income

Income Documents can be verified in three ways:

  1. Verified: Naborly was able to confirm that the applicant is earning the income that they stated in the Application
  2. Unverified: Naborly was not able to confirm that the applicant is earning the income that they stated in the Application
  3. Partially verified: Naborly was not able to fully confirm that the applicant is currently earning income because some of their documents did not clearly show income

Note: If the status of the Application is "unverified document submitted", and the Report shows that income was Verified, it means Naborly was unable to verify the full income. However, Naborly has adjusted the income based on the amount visible on the document provided. These changes can be seen in the Financial Information of their Rental Application.


Note: Naborly's inability to verify Income/Employment documents does not mean that the tenant is not employed or does not have an income. It simply means that we were not able to verify the  information in the Application with the document(s) provided.

Credit Status Check

  1. Cleared: the Applicant's Equifax credit file does not show any bankruptcies, judgments, collections, and/or liens
  2. Not cleared: the Applicant's Equifax credit file shows bankruptcies, judgments, collections, and/or liens
  3. If credit status shows ---, we were unable to access the Applicant's Equifax credit file. Click here to learn why we were not able to pull credit

Criminal Record Check

  1. No records found: Naborly did not find a criminal record for this Applicant*
  2. Records found: Naborly found a criminal record for this Applicant*
  3. Unavailable in your region: It is not possible to conduct a criminal record check on tenants in your location (criminal record checks are not available in British Columbia)
  4. Not possible: At least one of the ID documents provided could not be verified.For a Pro+ screening, Naborly needs to verify two different pieces of ID to conduct a criminal record check
  5. Available upon request*: You have not requested a criminal record check.

*In Canada for an addtional fee we can conduct criminal record checks, but we are not able to retrieve the details for compliance reasons., we will disclose details of the records found if the offence occurred within the past 7 years.


Eviction Search

  1. No records found: the Applicant's rental history does not show eviction records, as disclosed by the Applicant or found in their Equifax credit file
  2. Records found: the Applicant's rental history shows eviction records, as disclosed by the Applicant or found in their Equifax credit file
Note: Please be aware that there is currently no comprehensive database for eviction records.

Tenancy Outcomes

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Tenancy Outcomes indicate potential risk. These potential risks are based on a predictive analysis of the tenant’s application, as compared to the rental property. These outcomes are not necessarily based on the Applicant's past behaviour.


In general, outcomes highlighted in red indicate higher potential risk, outcomes highlighted in yellow indicate above average potential risk, and outcomes highlighted in green indicate lower potential risk.


2. Secondary Analysis


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The Naborly Intelligent System also provides analysis on:

Income & Employment Stability

  • Analysis of the Applicant's financial and employment history based on the information in their Application

Pet Liability Analysis

  • Analysis of how the Applicant's pets(s) would potentially affect the rental property based on the information in their Application

Property Suitability

  • Analysis of how well the Applicant would fit with the rental property based on the Applicant's intended use, as stated in their Application

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3. Financial Analysis

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The Naborly Intelligent System assesses the Applicant's cash flow and credit information, and outlines potential financial risk.

Rent to Income Ratio

  • Rent to Income Ratio indicates what percentage of the Applicant's verified monthly income will be spent on the monthly rental cost
  • If an Applicant has overstated their income, the Rent to Income Ratio will be based on the income amount that we can verify with the document(s) they provided
Note: An unusually high Rent to Income ratio may be a result of an error in the tenant's Application. We will review the Financial Information section of their Application to get a better understanding of what's going on.

Debt to Income Ratio

  • Debt to Income Ratio indicates what percentage of the Applicant's verified monthly income will be spent on their minimum monthly debt payments, as found on their Equifax credit file
  • If an Applicant has overstated their income, the Debt to Income Ratio will be based on the income amount that we can verify with the document(s) they provided

Cash Flow Analysis

  • Cash Flow Analysis is determined by how much disposable income they have based on the information provided in the Application. This is closely related to the Rent to Income Ratio and/or Debt to Income Ratio

Consumer Behaviour Analysis

  • Consumer Behaviour Analysis is based on the Applicant's financial information and Equifax credit file. This is closely related to Debt to Income Ratio

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Credit Check

  • The Equifax Credit Score is calculated by Equifax and uses a numerical range of 280 to 850, where higher scores generally indicate lower credit risk. The credit score in the Report uses the FICO scoring model

Bankruptcy Search

  • Bankruptcy records (if any) are contained within the Applicant's credit file provided by Equifax

Collections

  • Collection records (if any) are contained within the Applicant's credit file provided by Equifax

Liens/Judgments

  • Lien/judgment records (if any) are contained within the Applicant's credit file provided by Equifax

Note: What is a Lien? A Lien is an asset that you pay for but do not own (eg. car lease).


High Risk of Fraud

  • High risk fraud alerts (if any) are contained within the Applicant's credit file provided by Equifax

Total Consumer Debt

  • Total consumer debt is taken from the total balance on the Applicant's revolving credit and credit card, contained within the Applicant's credit file provided by Equifax

Total Debt

  • Total debt is taken from the total balance on all of the Applicant's debts, contained within the Applicant's credit file provided by Equifax

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4. Key Risks 

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This section shows the key risks identified by Naborly, and explains some elements that may have affected the Naborly score. If an ID or Income Document was unverified, the reasons will be highlighted as a key risk. Any time identity or income is unverified, this will have a negative impact on the Applicant's Naborly score and outcomes.


II. Rental History Search

Naborly verifies current and previous addresses claimed by the Applicant by comparing it to the addresses found on their Equifax credit file. 

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III. Criminal Background Check

Naborly uses a third party service to conduct the criminal background check.

  • If you requested a Pro screening (US) and there were records found, you will see details in this section
  • If you requested a Pro+ screening (Canada) and there were records found, you will not be able to see details on this page. We are not able to retrieve the details of the offence for compliance reasons​

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IV. Equifax Credit Summary

The Equifax Credit Summary includes personal information, recorded addresses, recorded employment, credit inquiries, credit score, and total monthly debt payments.


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  • Public records include bankruptcies, collections, judgments, and liens

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  • Debt summary includes a breakdown of the Applicant's debts and payment patterns

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V. Rental Application

The Rental Application section of the Report shows all the information that was filled out directly by the tenant. This section includes rental information, applicant's personal information, additional occupants' information, rental history, financial information, and vehicle information if applicable.


VI. ID & Income Document(s)

The last pages of the Report will show all the documents that the Applicant provided, including ID Documents, Income Documents, and Pet photos (if applicable).